Welcome to Fort Portal, Uganda’s “Tourism City” and a gateway to the Tooro Kingdom. Whether you’re here to explore the region’s famous crater lakes, immerse yourself in cultural experiences, or embark on a safari in the nearby national parks, this information pack will help you make the most of your visit.

1. Getting Here

By Road

Fort Portal is located in western Uganda, about 300 km from Kampala (a 4–5 hour drive via the Kampala–Mubende–Fort Portal highway). Private taxis, minibuses (matatus), and ride-sharing services from Kampala are widely available.

By Air

Currently, Fort Portal does not have a major commercial airport. Most travellers fly into Entebbe International Airport (EBB) and then travel by road to Fort Portal. Charter flights to Kasese Airstrip (about 1.5 hours away) are also an option for those seeking quicker access.

Public Transport

Buses and 14-seater minibuses run daily from Kampala’s bus stations. Check local operators’ schedules for departure times.

Link Bus Services: One of the most established companies operating between Kampala and Fort Portal. Often departs from the Link Bus Terminal in the Kisenyi area of Kampala.

Kalita Bus: Provides daily services to various western Uganda towns, including Fort Portal. Typically departs from Kisenyi Bus Terminal as well.

Post Bus: Operated by Uganda Post Limited (Posta Uganda). Known for relatively punctual departure times; however, routes and schedules are best confirmed in advance at the main Post Office or through their official contact.

2. Visa & Travel Documents

Visa Requirements

Most international visitors need a visa to enter Uganda. You can apply in advance via the Uganda Electronic Visa/Permit System or at Entebbe Airport upon arrival (depending on nationality).

Passport Validity

Ensure your passport is valid for at least six months before arrival.

Yellow Fever Certificate

A valid Yellow Fever vaccination certificate is typically required upon entry. Consult Uganda Immigration for up-to-date regulations.

3. Currency & Money Matters

Ugandan Shilling (UGX)

Uganda’s official currency is the Ugandan Shilling, though US Dollars may be accepted in some tourist-centric locations.

ATMs & Banks

Major towns like Fort Portal have banks (e.g., Stanbic Bank, Centenary Bank) with ATMs accepting international Visa or MasterCard. Check for transaction fees.

Currency Exchange

Forex bureaus and banks offer currency exchange services. Exchange rates vary, so compare a few spots for the best deal.

4. Climate & Clothing

Weather

Fort Portal has a mild, subtropical climate influenced by its elevation (over 1,500 meters). Daytime temperatures typically range from 20°C to 27°C (68°F to 81°F). Rainfall can be frequent, especially from March to May and September to November.

What to Pack

Bring light layers, a rain jacket, and comfortable shoes for trekking or nature walks. Evenings can be cool, so a light sweater is useful.

5. Health & Safety

Vaccinations & Health

In addition to Yellow Fever, consider vaccines for Hepatitis A/B and Typhoid. Malaria prophylaxis is also recommended. Consult your doctor or visit Travel Health Pro for current guidelines.

Drinkable Water

Stick to bottled or boiled water. Many accommodations provide filtered drinking water; confirm if unsure.

General Safety

Fort Portal is generally considered safe, but exercise standard precautions—watch personal belongings, use reputable transport at night, and avoid unlit areas.

6. Local Transport & Getting Around

Boda-Bodas (Motorcycle Taxis)

Widely used for short distances or navigating narrower roads. Always wear a helmet and use licensed operators where possible.

Private Taxis & Car Rentals

Ideal for day trips to crater lakes, national parks, or tea plantations. Negotiate fares beforehand or use recognized service providers.

Tour Operators

For guided excursions or multi-day packages, consider local experts (e.g., Blissful Tours & Travel, Kabarole Tours) who know the region well.

7. Language & Culture

English & Rutooro

English is widely spoken, especially in tourist areas and by younger Ugandans. Rutooro is the primary local language. Learning a few phrases can enhance your cultural experience.

Cultural Etiquette

Respect local customs—especially around the Tooro Kingdom. Dress modestly when visiting places of worship or rural areas, and always ask permission before taking someone’s photo.

8. Useful Contacts & Resources

Tourist Information:

•Uganda Tourism Board

•Visit Uganda Official

Local Emergency:

•Police: 999/112

•Ambulance: 911 (availability may vary)

Accommodation & Dining:

Check listings on our site under “Where to Stay” and “Eat & Drink” for Fort Portal options.

Social Media:

Follow us on Instagram, Twitter, and Facebook for up-to-date event announcements.

Fort Portal’s charm lies in its friendly community, lush environment, and rich cultural heritage. Whether you’re exploring crater lakes, trekking in the Rwenzori Mountains, or enjoying local cuisine, a little planning—and this Visitor Information Pack—will help ensure your trip is safe, comfortable, and unforgettable. If you have additional questions or concerns, feel free to reach out to our team. Safe travels!